The gold trophy and silver trophy are not as good as the word of mouth of ordinary people. In the domestic agricultural machinery market, whether a product is selling well or not is not how many "awards" the product has received. It is more about whether the product is approved by the people. Only the word of mouth of the people has witnessed the operation Effect, will choose to buy the same product. This also caused the phenomenon of the same agricultural machinery operation in many regions.
Visiting the main peanut planting areas in Henan Province, you will find that most of the peanut harvesters in operation are 4HZJ-2500 self-propelled peanut pickers from Zhengzhou Zhonglian. Obviously, with so many user bases in the same area, this Zhengzhou Zhonglian 4HZJ-2500 self-propelled peanut picking and harvesting machine is bound to get the word of mouth effect of the majority of users.
During the reporter's research, many users' answers also proved this truth. Many users have purchased this peanut harvester product on the recommendation of friends around them. So what are the "magic" of this product, so that used users actively advertise for word of mouth? The reporter got the answer after interviewing multiple users. In addition to very reliable product quality and efficient harvesting efficiency, timely and thoughtful after-sales service is the main reason these users talk about this product.
The mechanization of peanut picking and harvesting in Henan area has only emerged in the past two years, and the machine yield is still very low. Most of the machine owners have to work day and night regardless of the shaft. A machine with a price of more than 100,000 yuan can mostly recover the cost in one harvest season . "The price of the machine is generally between 100 and 120 yuan per mu. It can do a small 100 mu a day and earn more than 10,000 yuan in a busy day. If the machine is broken and cannot be resolved in time, all the money is lost! "A user in Anyang area calculated the account for the reporter. From this point, we can see why users value the company's after-sales service so much.
" As soon as we get busy, even the best products will definitely have problems. As long as the manufacturers can solve them in time without delaying us to make money, we will be very satisfied." From the user's mouth, we can see that, obviously, the user's requirements are not so high. "I bought a peanut from Zhonglian last year, and another one this year. Not only me, but also friends from the same village and many friends from the next village all bought my peanuts from Zhonglian. Well, the service is timely and I naturally recommend it to those around me. "During the interview, Mr. Li of Anyang revealed that he was very satisfied with the service provided by Zhonglian.
Of course, it's not just listening to users. The reporter often encountered Zhengzhou Zhonglian's service staff during the visits in many areas in Henan. Before the peanut harvest season arrived, he had begun to visit customers from house to house to perform maintenance work for the user's peanut harvester to minimize the number of Problems arose from the overloaded work. "As long as we can reduce the occurrence of users during the operation season and reduce the loss of users, we will perform maintenance for users even if they are busy. In addition to maintenance work, all our service engineers will be stationed in the front-line operation area during the operation season to ensure that they can Solve the problem for the user at the first time. "An ordinary service staff told the reporter while doing service in the user's home.
When I visit the user, the user will give a thumbs up every time when referring to the after-sales service of Zhonglian Peanut Harvester. No matter it is noon in the scorching sun, pouring rain, or early in the middle of the night, as long as the user needs, Zhengzhou Zhonglian's service staff will arrive as soon as possible to solve the problem for users quickly. Every service staff of Zhonglian deeply understands that time is the real reason for users, and they are also very serious in implementing the company's requirements for timeliness of after-sales service. It is also this strict requirement from the top to the implementation of the bottom that can truly achieve the standard of service that gives the people a thumbs up.
